Privacy and Cookie Policy

Introduction

Your privacy is important to us. This Privacy and Cookie Policy explains how functionExpert LLC ("we," "our," or "us") collects, uses, discloses, and safeguards your information when you visit our website and use our services. This policy complies with applicable privacy laws, such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

Information We Collect

We collect information about you in various ways, including:

  • Personal Data: Identifiable information such as your name, email address, phone number, billing and shipping addresses, and demographic details (e.g., age, gender) that you voluntarily provide through account creation, purchases, or participation in surveys or promotions.
  • Analytics and Usage Data: Data such as pages visited, events triggered, IP address, browser type, operating system, access times, referrer URLs, and session data, collected automatically through cookies and tracking technologies.
  • Location Data: Geographic location (e.g., city, region, country, latitude, longitude) based on your IP address or device settings, if enabled.
  • Financial Data: Payment information (e.g., credit card details) is collected during transactions but processed securely by third-party providers. We do not store your financial data.
  • Mobile Device Data: Information such as device ID, model, operating system, browser type, and screen resolution.
  • Cookies and Similar Technologies: We may use cookies and similar tracking technologies to track activity on our website and store certain information. Learn more in our Cookie Policy.

How We Use Your Information

We use your information for the following purposes:

  • Create and manage your account.
  • Process transactions and deliver products or services.
  • Analyze user behavior to improve our website and offerings.
  • Personalize your experience with tailored content and recommendations.
  • Comply with legal obligations and protect against unauthorized access, fraud, or misuse.

We use cookies and similar technologies to improve your experience on our website. Cookies are small text files stored on your device that help us understand user behavior and improve the performance and personalization of our services.

Types of Cookies We Use

  • Essential Cookies: Necessary for the functioning of our website (e.g., login and security).
  • Performance and Analytics Cookies: Help us analyze website usage and improve functionality.
  • Functional Cookies: Remember user preferences, such as language and location settings.
  • Advertising Cookies: Deliver personalized advertisements and measure ad effectiveness.

Managing Your Cookies

You can manage your cookie preferences through your browser settings or by using the cookie settings on our website. Instructions for managing cookies in popular browsers can be found below:

Third-Party Cookies

We may use third-party service providers to support our services. For example, we use Stripe to process payments securely. Stripe may set its own cookies on your device to facilitate payment processing and ensure secure transactions. These cookies are governed by Stripe's privacy policy:

We do not use any other third-party tracking tools, such as Google Analytics or Facebook Pixel, on our website.

Your Consent

By continuing to use our website, you consent to the use of cookies as described in this policy. You can withdraw your consent at any time by adjusting your cookie preferences.

Your Data Protection Rights (GDPR)

If you are located in the European Union, you have the following rights under GDPR:

  • Right to Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Correct any inaccurate or incomplete personal data.
  • Right to Erasure: Request the deletion of your data under certain conditions.
  • Right to Restrict Processing: Request the restriction of processing your personal data.
  • Right to Data Portability: Receive your data in a structured, machine-readable format.
  • Right to Object: Object to the processing of your data for specific purposes, such as direct marketing.
  • Right to Withdraw Consent: If data processing is based on consent, you can withdraw your consent at any time.

California Consumer Privacy Act (CCPA)

For California residents, the CCPA provides the following rights:

  • Right to Know: Request disclosure of the categories and specific pieces of personal data we collect, the purpose for collection, and the parties with whom it is shared.
  • Right to Delete: Request the deletion of your personal data, subject to legal exceptions.
  • Right to Opt-Out: Opt-out of the sale of your personal data. Note: We do not sell personal data.
  • Non-Discrimination: You have the right to not be discriminated against for exercising your privacy rights.

Contact Us

If you have any questions about this Privacy and Cookie Policy or wish to exercise your privacy rights, please contact us:

functionExpert LLC
Email: info@functionexpert.com
Phone: +1 469 252 8444
Address: 7548 Preston Rd, STE 141 PMB 1228, Frisco, TX 75034